Everything HR Leaders Need to Know About Hiring Refugees

In today's globalized world, businesses are continuing to recognize the value and potential of a diverse workforce. One group that often brings unique skills, perspectives, and a strong work ethic are refugees. As HR leaders and Learning and Development professionals at a Fortune 500 company in the U.S., it's essential to understand the benefits, challenges, and best practices associated with hiring refugees. 

The Benefits of Hiring Refugees

The United States has a long history of being a haven for refugees. Not only has the U.S. provided safety, but it has also allowed refugees to rebuild their lives and contribute to the country in many positive ways. From Albert Einstein to Madeleine Albright, refugees have made the United States stronger and more diverse. 

But diversity is no longer just a buzzword – it’s a powerful driver of innovation and growth. As businesses strive to become more inclusive, hiring refugees not only positively contributes to society but also brings numerous benefits to organizations. They include:  

1. Increased Diversity and Inclusion: Hiring refugees allows your organization to tap into a talent pool that represents different cultures, languages, and experiences. This diversity can foster innovation, creativity, and a broader range of perspectives within your workforce. 
2. Strong Work Ethic and Resilience: Refugees often have a strong drive to succeed and are known for their resilience in the face of adversity. Their determination and work ethic can contribute positively to your company's culture and overall productivity. 
3. Language and Cultural Skills: Many refugees possess multilingual abilities and a deep understanding of different cultures. This can be invaluable for companies with international operations or those targeting diverse customer bases. 
4. Access to New Markets: Hiring refugees can help your company gain a foothold in new markets by leveraging their knowledge and connections in their home countries. This can open doors for expansion and growth opportunities.
   

Overcoming Challenges in Hiring Refugees

At the end of 2021, The United Nations High Commissioner for Refugees reported that the number of refugees worldwide was over 27 million people (about the population of Texas). That number didn’t include the millions of people who had been forcibly displaced but not granted refugee status. 

Hiring refugees presents unique challenges for employers due to various factors that can influence the hiring process and integration of refugees into the workforce. 

1. Work Authorization and Legal Compliance: It is essential to ensure that refugees have the legal right to work in the United States. Familiarize yourself with the documentation required and any additional steps involved in the hiring process to maintain compliance with immigration laws. 
2. Language and Cultural Barriers: Language and cultural differences may pose challenges in communication and integration. Offering language and culture training can help bridge these gaps and create a more inclusive work environment. 
3. Recognition of Qualifications and Skills: Some refugees may face difficulties in having their qualifications recognized in their new country. Collaborating with professional organizations and educational institutions can assist in validating their skills and credentials, allowing them to contribute fully to your organization. 
4. Mentoring and Support Programs: Implementing mentoring and support programs can help refugees integrate into the workforce more effectively. Pairing them with experienced employees who can provide guidance and assistance can accelerate their professional development and increase retention rates.

The Benefits of Hiring Refugees

According to a report from the U.S. Department of Homeland Security, over 50% of refugees in the United States are of working age, making them strong candidates to help fill labor shortages in several sectors. Refugees tend to work in industries that have large shortages, such as healthcare, transportation, manufacturing, hospitality, agriculture, and food services. 

The Tent Partnership for Refugees is made up of more than 300 major multinational companies committed to hiring and training refugees. Based all over the world, these corporations span industries from consumer goods to hospitality, financial to professional services, and technology to manufacturing. Some of the corporations that have pledged to train refugees include Amazon, Adidas, Cisco, FedEx, Hilton, Netflix, Pfizer, Starbucks, Uber, Visa, and hundreds more. 

By recognizing the skills, resilience, and diversity that refugees bring to the workplace, HR professionals can create inclusive environments that benefit both the organizations and the individuals, ensuring successful refugee hiring and fostering a culture of inclusivity. 

1. Partnerships with Refugee Organizations: Establish partnerships with refugee resettlement agencies and nonprofits that specialize in assisting refugees with job placement. These organizations can provide valuable resources, training programs, and candidate referrals. 
2. Diversity and Inclusion Initiatives: Embed diversity and inclusion initiatives within your organization's culture. Create a supportive environment that embraces differences and ensures equal opportunities for all employees, regardless of their background. 
3. Training and Development Opportunities: Offer tailored training and development programs to help refugees enhance their skills and adapt to the specific needs of your organization. This investment not only benefits the individual but also contributes to your company's long-term success. 
4. Employee Resource Groups (ERGs): Establish ERGs dedicated to supporting and advocating for refugees in your workplace. These groups can provide networking opportunities, mentorship, and a platform for sharing experiences and addressing concerns.

Hiring refugees presents an opportunity for HR leaders and Learning and Development professionals to create a diverse and inclusive workforce while positively impacting the lives of individuals who have experienced displacement. By understanding the benefits and implementing best practices, you can overcome barriers, tap into the talent and resilience of refugees, and contribute to building stronger, more inclusive communities. 

If your organization is ready to join the hundreds of others already committed to hiring and training refugees, let us know. We’d love to help with language and cultural training for all your employees.