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Our Approach to Travel & Hospitality
From practical, job-specific language programs to advanced cross-cultural seminars, we deliver learning solutions that support outstanding guest experiences worldwide. Empower your staff to communicate effectively with international guests, driving increased satisfaction, loyalty and revenue.
Immersive Language Learning for Guest-Facing Roles
Elevate guest interactions with training programs customized for front desk, concierge, housekeeping, and food & beverage teams. Our instructors lead engaging, job-specific lessons that develop practical language skills and cross-cultural awareness. Learners practice real-world scenarios and master hospitality terminology through flexible training programs. One-on-one or group training is available, and can be provided in-person or via live online sessions.
On-Demand Interpretation Services
Bridge language gaps during multilingual events and VIP visits with our professional interpreting services. We provide simultaneous conference interpreting and live interpretation for tours, meetings and guest interactions. Global LT provides interpretation services on-site, or remotely via phone or video. With interpretation expertise in 100+ languages, we ensure smooth communication is achieved at every stage of the guest experience.
Intercultural Training for Expatriate Success
Cross-cultural training programs build essential skills for successful international assignments. Our training programs, available pre-departure or post-arrival, help expatriate managers and their families navigate new cultural environments with confidence. Improve productivity, relationships and well-being with courses tailored to the host country and manager’s role. We also offer workforce-scale cultural awareness training to ensure all staff are prepared to interact with guests from diverse cultural backgrounds.
Expert Translation & Localization for Multilingual Content
Welcome global travelers with expertly translated websites, hotel compendiums, menus, signage and documents. Our professional linguists ensure culturally relevant translations in 230+ languages, enabling seamless localization of guest touch points. Create cohesive, on-brand guest experiences in markets around the world.
