Global LT Teacher Onboarding

We're so happy you're here! 

Welcome to Global LT! We proudly count you as one of our thousands of language teachers worldwide. We hope the information below will help guide you as you begin your teaching journey with us or help refresh your understanding whenever needed.

Read below to learn more about who we are, how we work, and why you'll love teaching with us.

GLTEngage Videos and Guides

Congratulations on your new student!

The Confirmation of Assignment email will have important details, including class number, student contact information, approved hours, and deadline. We recommend that you save this email for future reference.

As soon as you receive this email, you can schedule the first lesson in GLTEngage based on your new student's preferred start date.

Make a great first impression!

Your student is excited to hear from you within 24 hours. Try emailing and/or calling your student too! We're here to help if you don't get a reply within 48 hours. Students really appreciate emails that demonstrate professionalism, enthusiasm, and clarity by incorporating the following:

• A warm introduction – students love to learn about their teachers!

• A suggested first lesson date and schedule – students appreciate seeing the first lesson date and regular schedule

• Confirmation of meeting location or virtual platform – it's a good idea to confirm the in-person class location and/or virtual platform by providing a meeting invite link after you schedule your lesson in GLTEngage. Please remind your learner that they can log into GLTEngage before the lesson and click START CLASS to begin a virtual lesson or click the special link that you have provided from GLTEngage.

• Acknowledgment of students' learning goals and preferences – this builds confidence with your student from the very beginning

• Set expectations for the first lesson – make your students feel comfortable by providing a general plan for the first meeting

Your first lesson is coming up!

Did you know?

If your learner prefers to send you the meeting invite, you can still schedule your lesson in GLTEngage with their link! Just paste the link to the meeting in the link field when you are scheduling and send them the smart link GLTEngage will show you once you schedule.

Ready to meet your student?

The first lesson is for determining your student's level, their goals, and their interests! You'll also take some time to tell them about you and about how you will plan their lessons to help them reach their goals.

Students love it when their teachers reference the information that we collected about them! it makes them feel like you took the time to learn about them and that we listened to them. We recommend that you mention the information we sent you about what they hope to achieve in their target language during their first lesson.

You had your first virtual lesson! Now what?

You and your student joined your first lesson by logging into GLTEngage to start the meeting. We hope you enjoyed meeting your student! Please let us know how it went or if you need any assistance! Your student's coach will ask them about their first few lessons as this feedback can be very helpful to teachers. We will share it with you!

Did you know?

• If your student did not join the lesson through GLTEngage, they will need to manually approve the lesson by logging in
• There will be a count of remaining hours in GLTEngage for you, the student, and Global LT
• Your Talent Success Consultant can help you with questions about GLTEngage or you can contact portalsupport@global-lt.com

You had your first in-person lesson! Congratulations!

Success! You scheduled your lesson in GLTEngage and your student had their first in-person meeting, It's time to submit the lesson in GLTEngage! If you would like to share any feedback after your first lesson or need any help, please let your Talent Success Consultant know. We will share any feedback we receive from your student with you.

Did you know?

• Since your class is in-person, you and your student will need to manually submit and approve the lesson by logging into GLTEngage. Once you submit the lesson, your student will be able to approve it on their dashboard. It is a good idea to remind your students to do this after each lesson and even better if you would like to do this together after your lesson before you leave. Students must approve lessons in a timely manner so that we can ensure our teachers are paid without delay. If your student has questions about GLTEngage, they can contact their coach or portalsupport@global-lt.com

• Your Talent Success Consultant can help you with questions about GLTEngage or you can contact portalsupport@global-lt.com

• Parents approve lessons for young children

Late Cancellation

If a student tells you they need to cancel less than 24 hours in advance, you may submit this lesson as a Late Cancellation in GLTEngage. You will be paid for the lesson and the student will lose the hour (or whichever duration the lesson had) from their total.

When a student cancels, you must confirm with your student that you will see them at your next scheduled lesson.

No Show

If a student does not contact you to cancel a lesson but does not join you for the lesson, please wait for your student for 15 minutes. If they do not show up, you may submit this lesson as a No Show in GLTEngage. You will be paid for the lesson, and the student will lose the hour (or whichever duration the lesson had) from their total.

When a lesson is a No Show, the teacher must contact the student (or parent) to let them know they missed their lesson at the scheduled time and ask if the student will join their next lesson or if they'd like to reschedule for another time. If the student does not reply to confirm they will join the next lesson, that next lesson, as well as any further lessons, should not be scheduled and submitted until the student replies.

If the student does not reply after multiple attempts, please inform your Talent Success Consultant so that we can ask the student's coach to contact them as well. If the student does not respond to their coach, we will continue to try to contact them in other ways on your behalf. We will make every effort to assign you to a new student if this happens.

☑️ Our Goal

We would like for every student to use as many of their learning hours as possible and we know it is your goal as well. Thank you very much for your support and please let us know what we can do to help if you ever have questions about no-shows, late cancellations, or motivating learners to attend lessons consistently.

COVID-19 and Illness Policy

In-person health safety

• If you deliver in-person lessons, we ask that you comply with all local laws and guidelines regarding COVID-19 in order to keep yourself and your students safe. 

• Discuss what you and your student feel comfortable with during your first interaction. They may prefer to sit further away, to wear a mask, to meet virtually if one of you was exposed, or not to shake hands, for example. 

  • Discuss if either of you has been exposed so you can decide if you should meet in person.

• Inform your student if you are unwell (not only with COVID but also the flu or any other illness you might be able to spread to your student during your lesson) and therefore unable to meet in person as soon as possible. If you are well enough, please arrange to meet virtually or reschedule.

Completing Your GLTEngage Profile

• To avoid late payment, please follow the instructions above to schedule and join your lessons in GLTEngage or submit the lesson directly after it occurs for in-person lessons.
• Please allow 3-5 business days from this date for payment to process before inquiring.
• All sessions submitted after the deadline will be processed with the following month's payroll.
• Lesson and material reimbursements reported more than 30 days after the lesson took place and/or purchase date will not be honored for payment.
• Incomplete documentation will not be considered valid and is not eligible for payment.