Language Training & Live Interpretation Services
Nearly 21% of the U.S. population speaks a language other than English at home, which means your customer service staff should have a plan to address their needs when they request help.
Research by Common Sense Advisory reveals that 72.4% of consumers are more likely to buy products if the information is in their language. With live interpreters available to your customer service reps as a resource, businesses can tap into previously unavailable markets and expand their customer base (and loyalty!). A survey conducted by Zendesk found that 64% of customers are more likely to develop loyalty towards a brand if they receive customer support in their native language. Live interpreters ensure that language barriers do not hinder a positive customer experience, fostering trust and positive evangelism of your brand.
Global LT offers simultaneous interpretation in any language, anywhere. There are no set-up fees, monthly maintenance fees, or retainer fees. You only pay for what you use.
1 888 645 5881
Global LT's dedicated support team will quickly guide you to the right solution.
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