Customer Service and Call Centers

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Increase Revenue & Customer Loyalty

Global LT has built a network of language professionals ready to support your company anytime - anywhere.


Words Translated Annually


Continents Global LT Has Students




teachers in our network




YEARS IN Business

Bridge Language Gaps

Nearly 21% of the U.S. population speaks a language other than English at home, which means your customer service staff should have a plan to address their needs when they request help.

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Increase Customer Loyalty

Research by Common Sense Advisory reveals that 72.4% of consumers are more likely to buy products if the information is in their language. With language training for your customer service reps, businesses can tap into previously unavailable markets and expand their customer base (and loyalty!).

A survey conducted by Zendesk found that 64% of customers are more likely to develop loyalty towards a brand if they receive customer support in their native language. Language training ensures that language barriers do not hinder a positive customer experience, fostering trust and positive evangelism of your brand.

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Industry Specific Solutions

Global LT offers language training in any language, anywhere in the world.

Want to talk about how language training can benefit your employees? Feel free to book a meeting below.

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How Can We Help?

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Additional Resources

Language Training Can Save You Millions in Employee Disengagement Costs

According to a recent poll from Gallup, disengaged employees cost US employers over $1.9 TRILLION in 2023...

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Learning a New Language Makes You More Emotionally Intelligent

The future of work relies not only on the technical ability of your workforce but their emotional competence, too. Here’s why language learning is critical to increasing EQ at work.

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The Hidden Benefits of Language Training

Learning a new language opens doors to endless possibilities. Beyond the obvious benefits of improved communication and cultural understanding, language training also profoundly impacts the development of essential soft skills, or emotional intelligence.

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