Customer Service and Call Centers

Language Training & Live Interpretation Services

Cheerful young businesspeople and colleagues in a call center office
GLOBAL LT

Increase Revenue & Customer Loyalty

Global LT has built a network of language professionals ready to support your company anytime - anywhere.

2M+

Words Translated Annually

6+

Continents Global LT Has Students

100+

LANGUAGES Taught

15K+

teachers in our network

90+

INDUSTRIES We Service

40+

YEARS IN Business

Bridge Language Gaps

Nearly 21% of the U.S. population speaks a language other than English at home, which means your customer service staff should have a plan to address their needs when they request help.

Smiling businessman with headset interacting in his office

Increase Customer Loyalty

Research by Common Sense Advisory reveals that 72.4% of consumers are more likely to buy products if the information is in their language. With live interpreters available to your customer service reps as a resource, businesses can tap into previously unavailable markets and expand their customer base (and loyalty!). A survey conducted by Zendesk found that 64% of customers are more likely to develop loyalty towards a brand if they receive customer support in their native language. Live interpreters ensure that language barriers do not hinder a positive customer experience, fostering trust and positive evangelism of your brand.

Business team working together at a call centre wearing headsets

Industry Specific Solutions

Global LT offers simultaneous interpretation in any language, anywhere. There are no set-up fees, monthly maintenance fees, or retainer fees. You only pay for what you use.

Smiling customer service representative at work
How can we help?

Start Your Next Project

Please fill out the form below for more information on our Translation or Interpretation Services or request a free quote!

Additional Resources

Enhance Your Customer Experience with Live Interpretation

Effective communication is paramount with an increasing number of non-English speaking customers engaging with American companies. Enter live interpreters – the unsung heroes behind improved customer service.

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Learning a New Language Makes You More Emotionally Intelligent

The future of work relies not only on the technical ability of your workforce but their emotional competence, too. Here’s why language learning is critical to increasing EQ at work.

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The Hidden Benefits of Language Training

Learning a new language opens doors to endless possibilities. Beyond the obvious benefits of improved communication and cultural understanding, language training also profoundly impacts the development of essential soft skills, or emotional intelligence.

Read More