On-Demand Interpretation

Professional phone and video interpretation available 24/7/365. Connect with qualified interpreters in seconds for on-demand interpretation services that scale with business needs.

When language barriers arise unexpectedly, waiting isn't an option. You need professional interpretation instantly to maintain momentum and ensure clear communication with every client.

Global LT provides reliable access to professional interpreters 24/7, allowing your team to connect with real-time interpretation services in only minutes. All of our interpreters have been thoroughly vetted, and our extensive network of interpreters can provide services in over 200 languages. Traditional interpretation procurement creates budget unpredictability through fixed contracts and unused capacity, while emergency needs generate expensive rush charges. Our demand-based approach eliminates waste through pay-per-use pricing, allowing you to optimize costs and ensure appropriate utilization.

Cost Management

Custom Deployments

Contact Centers

Cost Management

Clear per-minute pricing with no hidden fees enables accurate budget forecasting. Our transparent approach eliminates unexpected charges, providing predictable cost models for procurement planning and budget approval processes. Volume pricing benefits enterprises with ten thousand minutes of interpretation or more each month.

Custom Deployments

Our on-demand interpretation solutions can be adapted to meet specific use-cases in your organization. Healthcare providers and advocates can benefit from on-demand HIPAA-Compliant medical interpretation, while financial services organizations can benefit from services tailored to their unique regulatory framework. No matter your industry, we can make cost-effective on-demand interpretation work for you.

Contact Centers

Transform monolingual contact centers into hubs for multilingual customer service. Our services can be integrated into the contact center environment, allowing agents to quickly request interpretation for high-priority cases. We help contact centers handle demand spikes and rare languages to ensure expedient customer care in all situations.

How quickly can we connect with an interpreter?

Core business languages, such as Spanish, Mandarin, Arabic, and French, have extensive interpreter pools, ensuring connection times of under 30 seconds for most calls. We typically connect within 2-3 minutes for less common languages. Our system identifies available interpreters immediately, ensuring minimal wait times even during high-demand periods.

What languages are available on demand?

We provide on-demand interpretation for over 200 languages, and it is very likely that we support the full set of languages you require. Please contact us for further information.

Is there a minimum usage requirement?

We have no minimum commitment. You pay only for actual interpretation time, prorated to the second. This pay-as-you-go model means on-demand interpretation can work well for any budget or usage pattern.

Can we use on-demand Interpretation for video calls?

Yes, we offer video remote interpretation (VRI) for situations where visual communication enhances understanding. VRI works with your existing video platforms, adding professional interpretation to virtual meetings, telehealth appointments, and remote consultations. Setup is simple and maintains the same fast access as phone interpretation.

Do you provide sign language interpretation?

Yes, we provide consecutive video interpretation in American Sign Language (ASL).

On-Demand Interpretation

Our Approach to On-Demand Language Access

When language barriers arise unexpectedly, waiting isn't an option. You need professional interpretation instantly to maintain momentum and ensure clear communication with every client.

Where On-Demand Interpretation Helps

Cost Management

Custom Deployments

Contact Centers

Cost Management

Custom Deployments

Contact Centers

Meet with an Interpretation expert.