About Global LT

Our Mission

To empower professionals and their families to live, work, and communicate successfully anywhere in the world.

Our Vision

To be the world’s expert and partner of choice in solution design for language, cross-cultural, and destination services.

Global LT's History

Founded in 1979, Global LT is a leading provider of language training, multicultural training, translation and destination services for global corporations. Our mission is to empower corporate employees to live and work successfully in the global marketplace by bringing together an international network of affiliated representatives, service providers, and professional staff to provide multinational companies, relocation providers, supplier networks and government entities with several tailored advantages.

Hortensia Albertini

Global LT Founder Hortensia Albertini

Hortensia Albertini founded Global LT as a home-based language training company in 1979 with nothing more than a phone and a filing cabinet. More than three decades later, our company has grown into a leading global provider of language training, multicultural training, translation, and destination services, serving multinational businesses around the world and providing services on every continent, excluding Antarctica. Global LT remains headquartered in Troy, Mich., U.S.A., where the company was founded, with entities in Brazil, China, Hong Kong, and the U.K.

Hortensia was born in Cuba, immigrating to the United States with her family in the early 1960s. As a young adult immigrant, she worked to support her family by teaching Spanish to non-native speakers. Hortensia soon discovered that she had a gift for providing language training to the business community and was inspired to found her own language training company, Langua Tutor. The company’s first client, Ford Motor Co., has maintained its relationship with the company ever since.

Today, Hortensia’s daughter, Lisette Poletes, continues her legacy as the owner and CEO of Global LT — our company name since 2004. Lisette has been instrumental in adding new Global LT entities in countries across the globe. As a result, many employees consider the transition the culmination of Hortensia’s immigrant story: the realization of the American dream, followed by the passing of that dream to the next generation. Yet it is also a sign of our continued commitment to our clients and our employees, whom we serve through unwavering service, training, and support. As we look to the future, it is this commitment that will drive our success for decades to come.

 

Check out some articles and videos of our amazing founder, Hortensia Albertini here:

CBS Detroit – Entrepreneur of the Year Finalist Article 2011

Ernst & Young Interview 2011

Smart Business Article 2011

Smart Business Interview 2012

WJR Women Who Lead Podcast – Class of 2012

Global LT's Differentiators

A single point of contact

Our unique business model brings together technology, resources, and above all leading global expertise in a single source, enabling organizations just like yours to improve turnaround time and save money by utilizing just one company for multiple business solutions.

Delivery anywhere in the world

Global LT supports our clients’ cultural and language goals anywhere in the world because we manage a large network of language experts, such as professional linguists, culturists, interpreters, instructional designers, project managers, editors, and translators.

Solutions in over 60 languages

Global LT offers a broad portfolio of expatriate support solutions, multicultural training and translation in the marketplace to help our clients succeed in a globalized economy.

A proven track record

We have been giving our customers and students high-touch, premier-level customer service since 1979. Likewise, our commitment to always supporting the needs of our clients and partners has been proven through our longstanding relationships and industry awards.

Global LT's Leadership

Lisette Poletes
CEO

Lisette joined Global LT in 2009 and has succeeded her mother, Hortensia Albertini, the founder of Global LT, as the owner of the company in June 2013. Lisette has extensive experience in sales and marketing and has positioned Global LT to grow within new markets, such as Europe and Asia. She has a Bachelor of Arts degree in Advertising from Michigan State University.

Lisette is fluent in Spanish!
Fun Fact
Tom Bresnan
President

Tom joined Global LT as President in 2017. He has been on the Board of Global LT since 2014. He has extensive experience in professional and corporate training and was formerly President and CEO at New Horizons Computer Learning Centers. With Tom as the leader, New Horizons grew to be a global market leader in IT training, both classroom and virtual, with over 300 locations in 70 countries. Today he manages the strategic direction and day-to-day operations of Global LT.

Tom is a Coloradan!
Fun Fact
Sara Mylenek
Vice President of Operations

Sara has been with Global LT since 2017 coming to us with over 10 years’ experience improving processes and solving problems resulting in greater customer satisfaction. Sara is a graduate of Central Michigan University where she holds a degree in Business Administration with a minor in Business Law. Today Sara oversees the operations and client service functions at Global LT, including teams in the US, EMEA, and APAC regions.

Sara is a Yooper!
Fun Fact
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Robert Fulk
Vice President of Information Technology

Robert is an experienced executive who has built technology platforms, managed product and IT departments and has led many business transformation projects. He has had a significant career focus in EdTech, with experience in delivering online learning services in Corporate Training, Higher Ed and K-12.

Fun Fact
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Zoryana Lisna
Senior Vice President of Finance

Zory has been with Global LT since 2005 starting as an Accounting and Financial Analyst. Her responsibilities expanded as she held positions of Accounting Manager and Controller to now overseeing the Accounting and Finance Departments. Prior to joining Global LT, Zoryana was a Financial Manager for an international Joint Venture in Ukraine. Zoryana has a Master’s Degree in International Economics and a Bachelor degree in International Business and Finance from Ternopil National Economic University in Ukraine. Today, Zory oversees the entire range of company financial functions, including all accounting operations, financial reporting, planning, and forecasting. 

Zory speaks Ukrainian and Russian!
Fun Fact
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Lisa Koziol
Senior Vice President of Strategy & Innovation

Lisa holds a degree in French Language and Literature from Oakland University in Rochester, Michigan. She has extensive language experience, having studied French abroad at the Universite de Tourraine. Lisa started at Global LT in 2003 as an intern, then moved abroad to France where she, through the French government, taught English as a Second Language to high school and middle school students in Font Romeau in southwestern France before returning to Global LT in 2005. As VP of Strategy and Innovation for Global LT, Lisa handles product development, curriculum development, and instructional design, as well as teacher development.

Fun Fact
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Barb Zarankin
Vice President of People & Direct Business

Barbara Zarankin joined the Global LT team in July of 2015. She has an extensive background in human resources and operational management with a proven track record of building strong business partnerships in a fast-paced and multi-state environment. She has a BA from Michigan State University in Business Administration and a Master’s Degree in Human Resource Management from Central Michigan University. Barb handles all HR functions at Global LT as well as direct business sales and management of the translation and outings and events teams.

Barb is a die hard Michigan State Spartan fan who never misses a football game!
Fun Fact
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Nicole Wagner
Director of Marketing

Nicole came to Global LT in 2016 bringing more than 15 years’ experience in marketing strategy, branding, event planning, communications and sales support with her. Prior to joining Global LT, she managed marketing efforts for various firms throughout Metro-Detroit. She has extensive experience in corporate event planning and in 2016 gained her Certified Meeting Planner designation from the Convention Industry Council. In her role at Global LT, she is responsible for our global corporate public relations, marketing, advertising and event management strategies.

Nicole's greatest wish is to meet a Koala!
Fun Fact
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Global LT's Awards

Global LT is known for our exceptional service and has won numerous awards and recognition not only for the services we provide but also for our outstanding business and employment practices. Click on the award below to view the associated Press Release or learn more about the award.

2018

2017

2016

2015

2014

  • Gold Award for Premier Service in Language
  • SIRVA Supplier of the Year for Quality
  • FEM EMMA for Destination Service Provider – Highly Commended: Destination Services Provider of the Year
  • DiversityBusiness.com 2014 Top Business

2013

2012

2011

2010

  • FEM EMMA Award – Destination Service Provider of the Year
  • State of Michigan: Top 50 Michigan Companies to Watch
  • Most Innovative Supplier