Learner Success Coach

Our Learner Success Coaches (LSCs) are responsible for the success of our students. From the first intro call, to the very last lesson, our LSCs are dedicated to ensuring a rewarding language learning journey for every student.

What They Do:

Single point of contact for learner and family
Learner advocate
Engage (and re-engage) the learner
Administer the language policy/benefit
Identify each learner's needs, goals, and dreams
Understand past learning experiences and fears
Assist in teacher placement
Assist in learning path development
Assist in class scheduling
Obtain and share learner feedback

Customer service representative on the phone

Talent Success Coach

Our Talent Success Coaches (TSCs) are responsible for supporting, managing, and maintaining an ongoing relationship with our teacher network. They work with our LSCs to understand student needs and preferences, and match the right teacher with the right student.

What They Do:

Single point of contact for the teacher
Teacher advocate
Engage and manage the teacher network
Know each teacher's strengths
Lead teacher placement
Manage teacher quality
Lead teacher development
Assist in learning path development
Assist in class scheduling
Obtain and share teacher feedback
Assist in teacher payment

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Recruiters

Our recruiters are professional unicorn finders. They find the unicorns and help build our network of world class teachers. If you need a German-speaking Swedish teacher who can teach technical (truck engine) Swedish vocabulary, they can find one (and have!). They've also found a teacher for the endangered, Indigenous language of Māori, in case you needed another example of how good they are.

Team Overview:

100% multilingual team members
2 former language teachers
Continuous sourcing
All regions covered
7 time zones
6 countries
4 expats

Why Global LT?

Professional Unicorn Finders

Our recruiting team and process are the envy of the industry. Regardless of in-person, virtual, or both, we find the right teachers for every learner.

As the need for in-person training increases, our ability to constantly refresh our network allows us to be prepared, wherever your clients go.

Professional Matchmakers

We are intentional and human when it comes to matching learners with teachers. We know our teachers' strengths and care deeply about what learners want.

The resulting relationship from each match connects the learner to their language and culture, helping to support a family's successful assignment.

Talent Qualifications

A passion for teaching is the most important prerequisite

Degree, advanced degree, or certificate in relevant field/language
Native speaker or fluency in the target language
Minimum of 2 years language teaching experience; instructors with corporate client experience given preference
Outstanding communication and interpersonal skills required of all talent
Candidates are asked to provide examples of previous curriculum and teaching experiences
Ability to customize training based on client and/or learner needs
Required to provide professional references
Multilingual, multi-specialized talent and those with expat experience preferred

The Global LT Process

Learner Success Coach

What They Do:

Talent Success Coach

What They Do:

Recruiters

Team Overview:

Why Global LT?

Professional Unicorn Finders

Professional Matchmakers

Talent Qualifications

A passion for teaching is the most important prerequisite

Does this sound like you? Join us!

Contacts

Our Support